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Establishing Service

At Emera Maine, we make every effort to establish new electric service as quickly as possible and to ensure the process meets all reasonable expectations. The typical process for establishing service takes approximately eight days. It may take longer depending on individual requirements.

Our field technicians will contact you within three business days of your initial request. The service planner will then arrange for a visit to review the site and provide an estimate of service delivery.

Although Emera Maine strives to meet your expectations, unforeseen situations occasionally can delay the process. (For example, emergency outage work related to storms or accidents, backlogs in workload, or complexities with certain rules and regulations mandated by state and local municipalities).

To request service activation to an existing residence, call Emera Maine's Customer Service Center at 207-973-2000 or 1-855-EMERA-11 (1-855-363-7211).

Installing Power to a New Home »

Please Identify Your Service Area


Emera Maine provides electric delivery service to two areas – the Bangor Hydro District and the Maine Public District.

  • The Bangor Hydro District includes Hancock, Piscataquis and Washington Counties and most of Penobscot County.
  • The Maine Public District serves Aroostook County and a small piece of Penobscot County.

Because some information varies by District, please identify your District on the map above, or enter your town or zipcode. If you need information on both Districts,  switch back and forth at any time by selecting the district selector button.

If the browser you are using has cookies enabled, you will only have to make this selection once.( If your browser has cookies disabled your selection will be remembered until you close the browser, but not when you return to the site.)