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Dig Safe

Emera Maine is a member of the Dig Safe ® system. Dig Safe ® is a system, required by law, that enables excavators to notify the appropriate utilities of their excavation plans with one telephone call.

Before digging, trenching, blasting, demolishing, boring, backfilling, grading, or landscaping, calling Dig Safe ® is required. There is a $5,000 fine and restitution for damages if a person does not call.

This system was created to promote public safety, avoid costly damage to underground facilities, and reduce cost and time of notifications to individual utilities.

When the Dig Safe Center receives a call, the information will be entered into a computer system which then notifies the member companies maintaining underground equipment in the area of the excavation and provides a ticket number for that specific location. The excavation area will be required to be marked with white paint or white markers. Emera Maine uses maps to make a determination if there are underground electric facilities in the area of the excavation. If there are underground electric facilities in the area, a representative of Emera Maine will make a site visit to verify company-owned underground facilities and mark these locations with red or orange paint markers. If there are no underground electric facilities in the area, there will be no marking done by Emera Maine at the excavation site.

If there are privately owned underground facilities at the excavation site, Emera Maine will attempt to contact the excavating party and inform them of the existence of private facilities. Emera Maine will locate and mark private facilities at a labor rate of $50 per hour with a two-hour minimum charge.

Note: Not all operators of underground facilities are required to be members of Dig Safe ®. Please remember to contact water and sewer operators in the area as well.

The telephone number for Dig Safe ® is 1-888-DIG-SAFE (1-888-344-7233). You must call 72 hours (three days) prior to start of excavation. If filing a Dig Safe ® request using the form on the Dig Safe ® website, please note that these requests have an additional day added to them. Please visit http://www.digsafe.com/.

Please Identify Your Service Area

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Maine Public Service District Bangor Hydro District


Emera Maine provides electric delivery service to two areas – the Bangor Hydro District and the Maine Public District.

  • The Bangor Hydro District includes Hancock, Piscataquis and Washington Counties and most of Penobscot County.
  • The Maine Public District serves Aroostook County and a small piece of Penobscot County.

Because some information varies by District, please identify your District on the map above, or enter your town or zipcode. If you need information on both Districts,  switch back and forth at any time by selecting the district selector button.

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